Privacy policy

Contact details you give us — name, phone number, email, city and locality — when you book a consultation, download a brochure, or fill an enquiry form. Project details — home address, floor plan, BHK, budget range, material and theme preferences — once you engage us. Payment and billing information handled through our payment partners; we do not store full card details. Site photographs and measurements taken during design and installation. Technical data collected automatically — IP address, browser type, pages viewed, and cookies (see Cookies below).

To respond to your enquiry and schedule a consultation; to design, quote, manufacture and install your project; to share renders, drawings and updates with you through the project lifecycle; to send service communication about your project and, where you have agreed, marketing updates; to meet accounting, warranty and legal record-keeping obligations; to improve the website and measure which pages and campaigns work.

Your assigned Furdo design and project team, our manufacturing facility, and installation and site partners working on your project — only the data each needs to do their part. Payment gateways, to process payment. Analytics and advertising platforms (Google, Meta), in aggregated or pseudonymised form, to measure site performance. Government or regulatory authorities where required by law. We do not sell your personal data, and we do not share your data with unrelated third parties for their own marketing.

The website uses essential cookies to function, and analytics and advertising cookies to understand site usage and measure our marketing. You can control cookies through your browser settings or the cookie banner on your first visit; blocking non-essential cookies will not affect your ability to browse the site or enquire.

Enquiry data that does not convert to a project is retained for [12 months — confirm] and then deleted. Project data — drawings, contracts, invoices, warranty records — is retained for the duration of your ten-year warranty plus the period required by applicable tax and company law, after which it is deleted or anonymised.

Under the Digital Personal Data Protection Act, 2023, you have the right to: access the personal data we hold about you; correct or update inaccurate or incomplete data; request erasure of your data, subject to our legal retention obligations; withdraw consent for any processing based on consent, at any time and as easily as you gave it; nominate another individual to exercise these rights on your behalf in the event of your death or incapacity; and raise a grievance with us before approaching the Data Protection Board of India. To exercise any of these, write to privacy@furdo.com. We will acknowledge your request within 7 days and resolve it within 30 days.

[Name], [designation — confirm]. Email: privacy@furdo.com. Address: [Bangalore registered office address — confirm] (current operational address: Furdo, SLV Plaza, 4th Floor, next to New Horizon Gurukul School, Kadubeesanahalli, Bengaluru, Karnataka 560103).

For a data breach affecting your personal data, we will notify you and the Data Protection Board of India as required by law.

Our services are directed at adults engaging us for home interiors. We do not knowingly collect personal data from anyone under 18; if you believe a minor has provided us data, contact privacy@furdo.com and we will delete it.

The website may link to third-party sites (social media, review platforms, payment gateways). We are not responsible for their privacy practices; please read their policies separately.

We may update this policy from time to time. Material changes will be notified on this page with an updated "Last updated" date. Continued use of the website after a change constitutes acceptance of the revised policy.